Looking for real examples of how businesses use social media for marketing? We have the top 15 examples you can look at for inspiration. These are the best brands on social media and have an effective social media strategy.
Why is social media marketing important today? The importance of social media in business is that people spend the most time on social media to discover brands and make buying decisions.
You can target your potential customers, and the best part is that it is cost-effective.
90% of customers prefer to buy from brands they follow on social media, so if you’re not using social media for marketing, you’re missing out on potential leads and sales.
Let’s look at some practical examples to understand how top businesses use social media.
1. Nike
Nike is one of the top brands on social media, with millions of followers across different social media advertising platforms. They don’t directly promote their brand on social media; their approach is to highlight the athletes who use their brand. This approach attracts both sports enthusiasts and loyal customers.

Nike highlights both professionals and normal users to make their brand feel more human. This emotional connection helps people relate to and stay loyal to the brand.
They focus on organic social media reach, and that’s the reason they haven’t posted on Facebook since January 2018.
You can rely on social media marketing to push your content on Facebook because the platform doesn’t promote organic content like Instagram and TikTok.
2. GoPro
GoPro has built a massive following with their eye-catching content on multiple social media platforms. They have over 20 million Instagram followers, 10 million Facebook followers, and 3 million TikTok followers.
The hashtag #GoPro is used by both GoPro and their audience. This hashtag is linked to action sports and adventure now on social media.
GoPro posts high-quality videos and user-generated content that show their products in action. They focus on Instagram, run contests, and have a “Photo of the Day” series to keep their audience engaged.
Online audience wants authentic content, and GoPro knows that. The best part is that user-generated content is free, builds trust, and strengthens your connection with your audience.
You can use UGC to show your products in action and promote them with real users, which is more effective and builds trust.

3. Zoom
Zoom got popular during the global lockdown and has since become the go-to app for video meetings. They focus on community management and which is why they have over half a million followers on Facebook.
They actively listen to their audience and use that customer feedback to shape their social media strategy and content, which increases social media engagement.
Zoom is the perfect example to show why two-way communication matters on social media and how it can help you grow your business. They respond to questions, reply to comments, and stay active with their followers to provide their brand a human touch that builds real connections.
Zoom shares content that resonates with their audience and also promotes UGC campaigns to promote user interaction. Their most successful social media campaign was the “Virtual Background Contest”, which improved their brand awareness with user-generated content.

They also cracked the code on X (Twitter) and gained over 1 million followers in no time using short videos, GIFs, product updates, and articles that support their social media goals.
This shows how important it is to understand how a platform works, and if you use it right, you will see growth like Zoom did on X (Twitter). Zoom also implemented this strategy on TikTok.
They share lighthearted content like tips, tricks, and memes that highlight the fun side of online meetings to promote their brand on TikTok.
But unlike their playful TikTok presence, Zoom takes a more professional approach on Instagram. They promote pro tips posts to offer quick fixes for common technical issues users face on their platform.
You have to adjust your strategy on each platform to become the best brand marketing on social media.
4. Chipotle
Chipotle was quick to join TikTok, and that paid off. Their TikTok growth is a perfect example of why you should join social media trends early. They use meme-style content, which connects well with followers and has helped grow their audience.

UGC content like contests works well on TikTok, and Chipotle uses them effectively. Their first challenge, #ChipotleLidFlip, got 240 million views, and the second one, #GuacDance, got 430 million views within a week.
Chipotle knows their audience values fun, so they post entertaining content to improve their social media presence and connect to their audience on a personal level.
The best thing about Chipotle is that they use content that resonates with their audience, even if it means poking fun at themselves. Candice Beck, former Director of Social and Influence at Chipotle, said they use memes for social listening and audience insights.
But what we love about Chipotle is that they don’t ignore community managers and use their playful tone to reply to customer feedback, which gives the message that they are genuinely interested in thier customers and their opinions.
5. Booking
Booking is the top names in travel, and most people think they don’t need a social media marketing or a social media strategy. But the reality is that they have a strong social media presence and use social media best practices.
Why? To provide value to their target audience. They don’t promote their brand but focus on their users.
The brand shares travel tips and helpful content to support people planning their trips. Booking stands out on social media because they focus on what users actually want to see.

They have over 16 million followers on Facebook because they post photos, short videos, and articles consistently to share their destination-focused content. Consistency is important on social media, and you can pull it using a content calendar and the best social media schedulers to automate the process.
Booking also has a strong presence on YouTube. Their City Guides playlist stands out, featuring cities telling their own stories through local experiences. This adds character to each destination and helps travelers connect emotionally with the places and their brand.
Their X (Twitter) follows a solid community management strategy. They also promote fun challenges to engage with their audience and show the human side of their brand.
But they also post polls to spark conversations and use them to understand the opinions of the online audience.
6. National Geographic
National Geographic is a top brand on Instagram, and they have over 277 million follower base because they consistently share outstanding content. Their followers are not only photographers or wildlife fans, but their content still resonates with a wider audience because of the striking visual content.

National Geographic also makes great use of user-generated content to promote their brand and increase their brand recognition.
Even if they don’t get NatGeo subscriptions, the brand awareness and excitement they create are valuable and justify social media ROI for the brand. They show you the growth potential of visual content on Instagram.
7. Wendy’s
Wendy’s has a strong social media presence, and it’s not wrong to say their X (Twitter) presence is unmatched. Their social media success comes down to two things: humor and authentic content.

Wendy’s doesn’t rely on flashy visuals or being the biggest name in fast food; they stand out by being bold and relatable. They have 3.8 million followers on X (Twitter), which is a huge number even if you compare it to McDonald’s having just 175,000 followers.
While Wendy’s increased their market share using social media marketing, they are still far ahead of the industry leaders. So, social media can give you a chance, but to become an industry leader, it takes a lot more.
Still, social selling and paid advertising can build your brand and increase your revenue. If you need help, consider working with the best social media marketing agency like LYFE Marketing to grow your business.
8. Starbucks
Every brand uses social media for business differently and stands out for different reasons. Starbucks is the perfect example of this; they stand out for their skilled and friendly baristas who mix up the names of customers occasionally.

Since they’re the face of the brand and directly engage with customers, Starbucks highlights them on social media so their content resonates with the target audience.
This also sets a strong example of employer branding and humanizes the brand. Starbucks’ strategy highlights their core values like fair labor, diversity, and sustainability, which matter to most customers today.
9. Airbnb
Airbnb is up against giants like Booking, but they made their spot on social media by targeting a different aspect of marketing. While Booking focuses on affordability, Airbnb leans more toward stylish, visually appealing holiday homes.

Today’s audience prefers stylish and visually appealing destinations for vacation, and Airbnb has captured that market. This is the reason they focus more on platforms like Instagram, TikTok, YouTube, and Pinterest.
These platforms perfectly complement their social media strategy. They share posts from hosts and guests to promote UGC content and also promote high-quality visuals of unique and often high-end homes listed on Airbnb.
The takeaway for small businesses from Airbnb is that not all social media traffic leads to immediate sales. But growing your visibility builds your brand, which can lead to more sales over time.
10. Glossier

The best brands on social media use user-generated content, but Glossier takes it to the next level. Their entire social media strategy around it.
Glossier shows how powerful social proof can be to grow a brand on social media. Audience prefers real users using or promoting products increase of supermodels because they can relate to real users.
They use short videos and TikTok reels to build brand trust and turn the audience into brand advocates. This strategy works organically on social media,
11. Target
Your business can’t succeed on all social media platforms, and it doesn’t have to. You should focus on platforms that your target audience or potential customers use the most.
The general merchandise retailer Target knows that. They do well on TikTok and Instagram, but their real social media presence is on Pinterest.

Pinterest can be used to collect visual ideas and shape your brand aesthetic. Target doesn’t treat Pinterest as an online store; they use it to showcase their products in a visually appealing way.
Pinterest works as a visual engine, so selling on Pinterest fits brands like Target that offer a wide range of products.
12. Burger King
Everyone knows Burger King, and it is because of their social media presence. They know what is Social Media Management and they use it to their advantage.

Burger King is known for its bold social media campaigns and ads, but that is not the reason for their success. They know their audience on each platform and use content that resonates with the audience.
They dominate Twitter with witty, offbeat tweets and stay active on Instagram and Facebook to reach different parts of their audience.
13. Duolingo
Duolingo is the best brand on social media that shows how you can stay on top without using traditional ads. They use their owl masot to create playful and funny content that resonates with their audience.

Another good thing about Duolingo is that they use a consistent brand voice across different social platforms so their fans can relate to their brand voice.
14. Netflix
Memes work well on the internet, and the online audience loves them. Many brands use meme marketing, but Netflix stands out by turning its shows and movies into memorable memes using screenshots from their content.

This helps them grab attention and get shared widely among their audience online. But that doesn’t mean you share random memes. It works well for Netflix because they share their own content and movies.
Their posts entertain while also reminding people what they can watch with a Netflix subscription. So should should stick to branded content for memes to increase sales on social media.
15. Dunkin
Influencers play a big part in your social media marketing because their endorsement builds trust in your brand, and they already have an engaged audience you can target.
All sorts of brands can use influencer marketing to improve their social media marketing strategy. For example, Dunkin used the paparazzi photos of Ben Affleck always holding an iced coffee. Dunkin’ turned the ongoing joke into a campaign by making him their official spokesperson.

So, you don’t have to partner with top celebrities or niche and micro influencers who are genuinely interested in your brand can help you create authentic social media campaigns that build trust and grow your brand.
What Most Successful Brands Have in Common?
These examples show how businesses use social media for marketing and can give you ideas to strengthen your own social media presence.
Best brands on social media use different approaches, but the best ones have the following in common:
Clear Marketing Goals
Your business needs to have clear marketing goals for social media. The best brands have clear goals for each platform, and they create dedicated social media marketing campaigns for each platform.
Focus On Audience Engagement
You have to create content that engages your audience. Your brand needs to have an active social media presence, so you should reply to comments and ask for their feedback to keep your audience engaged.
UGC (user-generated content)
People don’t like social media advertising when you use ads and salesy content. You should promote your content with user-generated content to show your products in action. It’s free and one of the most effective ways to build trust with your audience.
Use Video Content
Videos get the most engagement on social media, and you should use them on social media platforms like TikTok, Instagram, Facebook, and YouTube. The best part is that you don’t need professional production.
You can record videos from your mobile and post them in the form of videos and reels to increase your engagement and improve your social media presence.
Provide Real Value And Be Genuine
Social media isn’t just for promoting products; you can use it to build a strong brand. You should give your audience reasons to follow your brand to at the very least engage with your content.
The best brand provides real value and tips that their audience finds authentic and helpful. Your audience on social media will value honesty more than anything else.
There is no universal formula to create successful social media marketing campaigns, but all successful campaigns have the following elements in common:
1. Start With A Social Media Audit
You should review how your brand appears online. Check if your message is clear and you’re using branded visuals across social media platforms. Understand where your business stands and define social media KPIs to move toward your goals.
2. Use A Consistent Brand Voice
Your brand voice should be consistent across different social media channels. This makes your brand easily recognizable and builds trust, and makes your business more memorable.
3. Focus On Engagement Metrics
You should create engaging content and focus more on the engagement metric compared to impressions. Your business should not look into views but focus on comments, shares, saves, and DMs because they drive real interactions.
Try to understand your target audience and use the best time to post on social media to increase engagement and drive real results.
4. Make Videos Your Priority

Video content generates 80% more conversions on social media. From TikTok Reels to YouTube shorts, video is one of the most watched and shared formats. Your brand should make it a priority for a higher CTR and engagement.
5. Create Data-driven Campaigns
You should use the social data and your audience insights to create data-driven campaigns that resonate with your audience. This approach will not only generate results but also make sure that you get the most out of your social media budget.
6. Scale Without Losing Quality
You have to create high-volume content at some point to scale your social media efforts. But that doesn’t mean that you should sacrifice quality. If scaling means comprising quality content, you shouldn’t scale your efforts because it will not help your brand.
But you don’t have to do it yourself if you don’t have the bandwidth; you can hire a social media marketing agency like LYFE Marketing, and their social media experts will handle the rest for you without compromising quality.
7. Stay Relevant
Your TikTok content won’t work on LinkedIn, and the same goes in reverse. Create content that matches the platform style, trends, and audience preferences.
8. Create Human Content
Your digital marketing strategy should connect with your audience, and that only happens with authentic human content. You should use emotion and show empathy to connect with your audience.
9. User-generated Content (UGC)
Use user-generated content like fan shout-outs and creator collaborations to boost your message, build trust, and keep your content calendar full. You can also promote your brand with giveaways and webinars.
10. Test, Learn, And Repeat
Your social media strategy is an ongoing process, so you should be flexible and test new ideas to keep your audience engaged. But you should be careful and only use relevant content or trends related to your brand to avoid social media fails.
How are leading brands using video to win on social media?
Leading brands are using short, engaging videos to win on social media. They rely on storytelling, trending formats, and interactive content like Reels, TikToks, and Stories to increase their reach and engagement.
How can enterprises scale their social media creative without sacrificing quality?
Enterprises can scale their social media creative without sacrificing quality by working with an expert social media agency like LYFE Marketing because they have the brand with to create quality content on scale that resonates with your audience.
Which brand is best at social media?
Brands like Nike, GoPro, Zoom, and Chipotle are best at social media. They have an engaging social media presence that keeps their audience hooked to their content.
What is the most followed brand on social media?
Nike is the most followed brand on social media they leading on Instagram with over 305 million followers. Nike posts less than many brands, but partnerships with top athletes and celebrities to keep their content engaging.
What is the 5 5 5 rule on social media?
The 5 5 5 rule on social media is a strategy that focuses on consistent engagement and targeted action. This involves spending 5 minutes on a platform, engaging with 5 posts by liking or commenting, and repeating this on 5 different platforms.
Who is #1 on social media?
Instagram is #1 on social media with over 100 million followers, but when it comes to celebrities, Cristiano Ronaldo is #1 on social media with over 816 million total followers.
Other Social Media Marketing Strategy Resources
- Develop a Head-Turning Social Media Content Strategy
- Why an Effective Social Media Marketing Strategy is Important
- Social Media Marketing Strategy: What It Is And How To Build One
- 5 Reasons Why Your Social Strategy Isn’t Working
- 5 Steps to Create a Social Media Marketing Strategy in 2026
- Marketing on Social Media: How to Develop a Social Media Strategy [Step by Step]
